Proof of Delivery Coordinator - Accounts Receivable

Company: James Hardie Building Products
Location: Mission Viejo
Posted on: November 19, 2024

Job Description:

James Hardie Building Products Inc. is the North American leader in fiber cement home siding and exterior design solutions. Hardie products offer long lasting beauty and endless design possibilities with trusted protection and low maintenance. The company pioneered modern fiber cement building products and continues to invest in innovation to transform the industry. James Hardie is a high-performance organization, with an unwavering commitment to Zero Harm. The company proudly employs a diverse workforce of over 3,000 employees across operations in North America.


Make your dream career a reality. It's possible!



*** Remote Opportunity ***



The Proof of Delivery Coordinator will be responsible for requesting and obtaining proof of deliveries from freight carriers, maintaining the POD log and preparing and distributing a weekly status report to management.



What You'll Do:

• 
  
• Ensures proof of deliveries obtained from freight carriers are valid and legible
  
• Maintain proof of delivery log ensuring required data is correctly logged
  
• Manage requests for proof of deliveries for shipments of company orders by contacting freight carriers
  
• Escalate aged requests with potential issues to the credit supervisor
  
• Generate SAP report to identify shipments to specific ship to addresses that require proof of delivery
  
• Maintain open communication with transportation team and escalate carrier issues
  
• Develop and maintain relationships with freight carriers via phone and email communication
  
• Prepare and distribute weekly stats report for management
  
• Ensure that all policies and procedures are documented and current in the Credit Team manual
  
• Review policies and procedures quarterly to ensure they are in accordance with the company's goals and that they are cost effective
  
• Provide recommendations for process improvements; implement and communicate once process improvements are approved
  
  
  
  
  The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
  
  
  
  What You'll Bring:
  
  
  
  
  • 
    
  • Associate's degree and/or equivalent work experience required
    
  • Minimum of one year of experience working in a professional office environment
    
  • Basic Excel skills; intermediate preferred
    
  • Knowledge of shipping processes and procedures
    
  • Knowledge of basic accounting functions
    
  • Demonstrated high level of professionalism when interacting with customers, vendors, cross functional teams, and management
    
  • Good interpersonal and written/oral communication skills
    
  • Ability to apply attention to detail when researching discrepancies
    
  • Organized with accurate record keeping skills
    
  • Demonstrated ability to identify and understand issues and resolve customer inquiries and develop appropriate solutions quickly and effectively as well as escalate issues when needed
    
  • Willingness and ability to work as part of a team and contribute to the success of the group
    
  • Willingness and ability to accept and take on more projects and responsibility as requested
    
  • Basic skills with MS Office and ability to learn proprietary software
    
    
    
    
    What You'll Receive:
    
    
    
    
    • 
      
    • At James Hardie, we recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.
      
    • Comprehensive low-cost co-pay Health Insurance; medical, dental, prescription, and vision insurance benefits for every 30+ hour full-time employee. Insurance starts on day one!
      
    • 401(k) Retirement plan that will match 100% of employees saved dollars up to the first 6% of your salary
      
    • Paid holidays, paid vacation including Jury Duty and bereavement leave
      
    • Wellness Program
      
    • Employee Assistance Program
      
    • Parental Leave
      
    • Community Involvement & Sustainable Solutions -
      
    • 
      
      
      
      
      Apply now and come "home" to Hardie!'
      
      
      
      
      
      The expected pay range for this position is between $24.00 and $27.00. Actual pay will be adjusted based on experience, market conditions, and other job-related factors permitted by law. This position also qualifies for
      
      #LI-SM1
      James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.
      

Keywords: James Hardie Building Products, Monterey Park , Proof of Delivery Coordinator - Accounts Receivable, Other , Mission Viejo, California