Quality Assurance Coordinator
Company: VirtualVocations
Location: Huntington Beach
Posted on: November 19, 2024
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Job Description:
A company is looking for a Quality Assurance Coordinator to
review and assess Care Team interactions with members and identify
quality trends.
Key Responsibilities
Review and score Care Team interactions to ensure adherence to
quality standards
Identify quality trends and training needs to enhance Care Team
effectiveness
Assist in developing training resources for ongoing department
education
Required Qualifications
Experience in service-oriented roles with familiarity in quality
auditing and coaching
Ability to create and improve operational processes
Experience in fast-paced environments or startups
Comfort with using new technologies and software applications
Willingness to seek feedback and learn from diverse
perspectives
Keywords: VirtualVocations, Monterey Park , Quality Assurance Coordinator, Other , Huntington Beach, California
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